Increase your salon sales whilst strengthening customer relationships

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Welcome to

The Rose Approach

Changing the way you sell

This course is for anyone who works within a sales type role and wants to elevate their skills in self-awareness and customer engagement. The Rose Approach will help you gain a better understanding of how to monitor your emotions and engage with your customers in a positive way.

You may be an experienced sales person, an owner of a business or simply starting out in a new role – no matter the step on your careers journey, The Rose Approach is your launch pad into developing new skills, gaining the confidence to close sales and building customer loyalty and retention.

Connect With Rose

Enhance your ability to cultivate trust and build customer loyalty.

✓	You will develop key skills in understanding both yourself and your clients.

✓	By identifying your strengths, values and passions you will become more effective at engaging your clients to meet their needs and make effortless sales.

✓	Understand how to read the play and create end to end positive customer experiences.

4 Week Online Course

Complete course in your own time no matter where you are!

Personal commitment of 30 mins per session to complete – including task sheets

Gain access to an exclusive community on Facebook: Your Salon Sales Coach

30min live Facebook Q&A per week over the four weeks for paid course members only

COURSE OVERVIEW

wEEK 1

Discovery & Approach

Discover what you really need to know about yourself in order to position yourself with a proper competitive advantage. Find out how to identify different client types and read the play properly.

DISCOVEry & Approach

3 lessons

ENROL NOW

wEEK 2

THE RIGHT TIME

Find out how to maximise the consultation you have with your client including knowing the right time to sell and the performance pitch you should use!

THE RIGHT TIME

3 lessons

ENROL NOW

Week 3

KNOWLEDGE IS POWER

Find out how to ensure your delivery is on point and ensure that you know what you should provide for your clients to give them the best possible experience.

KNOWLEDGE IS POWER

3 lessons

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Week 4

THE FINAL APPROACH

Make sure you have the ability to convert a client from a NO to a YES whilst ensuring that they remain happy and engaged and leave feeling taken care of.

the final approach

3 lessons

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ON COMPLETION OF THIS COURSE YOU WILL HAVE THE SKILLS TO

Build strong customer relationships based on trust

Increase your client re-book ratio to >80%

Become confident and more self-aware

Increase salon revenue with every customer

Boost your client-to-product sales ratio to >60%

The Rose Approach The Rose Approach

A new and innovative way to tackle sales

It may not be conventional and it will require you to unlearn what you have learned, but with practice I am confident that this approach is something you can take with you into any career, regardless of the industry.

“

Coming from a business background myself I’ve found this course to be highly relevant; and I love the fact that it’s delivered in bite size pieces, gets straight to the point, and provides a community for like-minded people to come together and connect so that they’re not alone on their journey to success too. Highly recommended!

– Lisa Le

“

Rose has supported our brand Eleven Australia for 7 years and her retail sales have always been exceptional throughout this time. I have seen first hand how dedicated her team are to providing an exceptional and unique customer experience for every client that walks through the door. Her team are catering to each individual that walks into the salon as everyone’s hair is in need of something different!

– James Hinds,

Ozdare Business Consultant

“

“The Rose Approach” is a fantastic entry into learning how to identify your customers needs through self awareness and communication. This course is great for business owners thinking about implementing customer experience approaches, or individuals in sales roles looking to upskill.

– Jarred Kellerman,

Business Support Manager

Lisa Le

James Hinds

Ozdare Business Consultant

Jarred Kellerman

Business Support Manager

The Rose Approach The Rose Approach

IMPROVE YOUR

SALES NOw

Your ultimate guide to understanding your clients and overcoming the fear of add-on sales.

BONUS: 6 MONTHS ACCESS

Payment options available

Rose Carbone is an established creative influence in the hair and beauty industry.

OVER 25 YEARS PROFESSIONAL INDUSTRY EXPERIENCE

○	Owner of an award-winning salon, Salon Rose
○	Creator of her own cosmetic brand
○	Established a renowned hair and makeup training academy
○	Lead hair an makeup teams for high profile festivals and fashion events such as Melbourne Fashion Week and Melbourne Bridal Show

Over the years Rose has consistently demonstrated the ability to adapt to an ever-evolving, competitive industry to create relevant and beautiful looks no matter what the occasion is. This has proved that apart from having the creative flair and skills, Rose also has the commercial acumen that is required to be able to thrive in an already highly saturated market.

Rose’s passion to mentor others to experience greatness is ongoing, using her unique and successful approach to help fellow industry professionals lead the way in sales and client retention

Have Questions?

Do I need to pay for the full amount upfront ?

We have two options to make payment simple for you- you can pay upfront if that suits you or you can pay fortnightly through Zippay

Does the course have to be completed in within the four weeks?

You can complete the course at your own pace as long as its within the 3months access period- the Q&A lives will be held on Facebook during the 4 weeks from the course start date. However due to the extended lockdown in Victoria, we have extended the access period to 6 months.

Who should take this course?

This course is for anyone who is looking to build strong customer relationships and remove the fear of add-on sales whilst building their skills in self-awareness and customer engagement.

Do I have to be working in the hair and beauty industry to benefit from this course?

Absolutely not! The Rose Approach is for anyone working with customers and/or sales.

I’ve changed my mind and don’t want to complete the course can I get a refund?

Unfortunately no, we don’t offer refunds.

Will I get a certificate on completion?

At this stage we don’t offer a certificate of completion.

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